Extended Warranty
Complimentary with your machine selection.
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Terms and Conditions (requires Adobe Acrobat Reader)
VAC Service Corp. offers two basic types of service plans: Product Repair & Product Replacement.
Anytime service is required for a covered product, a simple toll-free call to one of our customer service representatives allows us to quickly locate a convenient authorized service center which will be authorized to handle the repair for you. There is no cost to you beyond the initial cost of the service plan.
Product replacement plans are called for whenever the product in question is more sensibly replaced rather than repaired, because a repair would most likely be more costly than replacement with a new product. When you purchase a product replacement plan, should your covered product fail, once again a simple toll-free call to one of our customer service representatives sets the replacement process in motion. The product is required to be shipped to VAC for inspection, which then issues a merchandise replacement voucher which the customer takes to the store where the product was initially purchased. There the voucher is redeemed for a brand new product or the equivalent value. Replacement plans are valid for a one-time replacement and are not renewable. A new plan, of course, may be purchased with each new product purchase or for a replacement product.
Your repair service contract or replacement contract will be registered with the name and address supplied on your order form.
Your contract will be mailed to you from the VAC SERVICE CORPORATION.
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